These Terms of Service ("Terms") govern your use of the El Paso Auto Glass Co. website at elpasoautoglassco.com and any services provided through it. By using this website or submitting a quote request, you agree to these Terms. If you do not agree, please do not use this website.
Nature of Our Service
El Paso Auto Glass Co. provides auto glass repair and replacement services in the El Paso, Texas metropolitan area, including mobile service at your home, workplace, or other location. Work is carried out by licensed and insured auto glass technicians.
By submitting a quote request, you authorize us to contact you at the phone number and email address you provide in order to discuss the damage, confirm pricing, and schedule service.
A quote request is not a binding agreement. Any price quoted before the vehicle has been inspected is an estimate — final pricing depends on the specific glass your vehicle requires, the features attached to that glass, and whether ADAS recalibration is needed. We confirm the final price with you before beginning work.
Estimates, Scheduling, and Warranty
Arrival windows and completion times given on this website or by phone are good-faith approximations rather than guarantees. Glass availability, weather, and the condition of the vehicle can all affect scheduling.
Adhesive cure time is a safety requirement, not a recommendation. We will tell you the safe drive-away time for your vehicle, and we are not liable for any consequence of the vehicle being driven before that time has elapsed.
Warranty terms covering workmanship and the glass itself are provided with your invoice. Glass warranties cover manufacturing defects only; they do not cover new damage from road debris, impact, vandalism, or collision.
Accuracy of Information
We make reasonable efforts to provide accurate information on this website, including content about repair vs. replacement criteria, insurance guidance, and auto glass best practices. However, this content is provided for general informational purposes only and should not be relied upon as professional advice for your specific situation.
Auto glass pricing, availability, and capabilities vary by vehicle and change over time. Any estimates or timeframes mentioned on this website are general approximations and not guarantees of service availability or cost.
Use of the Website
You agree to use this website only for lawful purposes. You may not:
- Submit false, misleading, or fraudulent quote requests
- Attempt to interfere with or disrupt the operation of the website
- Use automated tools to scrape, copy, or reproduce content from this website without permission
- Impersonate another person or entity when submitting a quote request
We reserve the right to refuse service to anyone for any reason at any time.
Intellectual Property
All content on this website — including text, layout, design, and code — is the property of El Paso Auto Glass Co. and may not be reproduced, distributed, or used without express written permission, except for personal, non-commercial reference.
Limitation of Liability
To the fullest extent permitted by applicable law, El Paso Auto Glass Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on information provided herein, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from use of this website or the services we provide shall not exceed the amount you paid us for the service giving rise to the claim. Nothing in these Terms limits any liability that cannot be limited under Texas law.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law provisions. Any legal action arising from your use of this website or our services shall be brought exclusively in the state or federal courts located in El Paso County, Texas.
Changes to These Terms
We may update these Terms at any time by posting a revised version on this page with an updated "last updated" date. Your continued use of the website after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Contact
If you have questions about these Terms, contact us by phone at (915) 268-1455 or through the contact page.
Have a Question Before Getting a Quote?
We're happy to explain how the process works before you submit your information.